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Cage-Free, Stress-Free, Straight-Through Grooming!
We Have Moved!
We have relocated our salon from 3950 Prospect Ave. to 3023 Clark Ave. in Cleveland, OH. Our grand re- opening date is October 1st! We hope that you will love our new space and the reasons for our move which include a new storefront for better street visibility, and a new waiting lounge for freshly groomed pets which allows for a more quiet check-in and check-out. There is street parking right in front of the building with additional parking in the lot right across the street. Even though our move is only about 10 minutes away from our current location, we understand that this may lengthen the commute for many of you. It is in our hopes that you will all stay with us despite the longer drive but if not, thank you so much for trusting us with the care of your fur babies! You will truly be missed at Pawsh CLE. Thank you to all of you who choose to stay with us and if you have any questions please do not hesitate to reach out.
Vaccines: The health of your pets and our staff is very important to us! By booking with Pawsh CLE, you attest that your dog is up to date on all vaccinations required by their veterinarian and are on a flea and tick preventative. This includes: Rabies, Bordetella, Parvo, Distemper, and all puppy shots and boosters.
Deposits: We will require a 50% DEPOSIT from NEW clients for their first appointment...and Clients who have a history of last minute canceling/rescheduling. Your deposit WILL NOT BE REFUNDED if you cancel your appointment within 48hrs of the scheduled time. Deposits must be paid withing 24hrs of booking request. Thank You!
Drop-Off: There is a 15-minute grace period before a $10 late fee is applied. After 15 minutes we have the right to accept, cancel and/or reschedule your appointment with applied re-booking fees or last-minute cancellation fees. Please see the Client Agreement for more information.
Pick-Up: We will give you an estimated time of how long the appointment will take, and we will text or call you when your pet is 20 minutes from being ready. Please arrive within 30 minutes of your pet being completed to avoid late pick-up fees. Please see the Client Agreement for more information.